From first ideas to a clear proposal

Start with what you would like to change about your current room. What is difficult to use? What do you need more space for? What would make everyday life easier?

You don’t need to arrive with a finished design. A conversation, some photos and a few ideas are enough to begin exploring the possibilities.

We prefer to meet in the showroom where possible, but you can start with a Zoom call if that is easier. Sharing photos and any plans beforehand helps us make that conversation useful.

Once we have prepared your initial concept and price, we invite you into the showroom to review them together. We do that stage in person, rather than presenting the proposal over the phone.

Useful starting points include photos of the room, any floor plans or measurements you already have, and examples of designs or finishes you like. Architectural or builder’s plans are particularly helpful if you are extending or renovating.

Tell us about anything that needs to stay, the appliances or features you would like, and your main frustrations with the existing room. A budget range and any target dates are also helpful, even if they are still provisional.

You don’t need a finished design. Helping you turn your ideas into a workable layout is part of the process.

It does help to discuss the budget early. We want you to have a realistic understanding of the likely cost, so you can decide whether our approach fits your project before we develop the design. If you are unsure where to start, our kitchen cost guide gives some examples.

Usually, yes. Visiting lets us measure the room and talk through your ideas while we’re standing in the space. It helps us understand what works, what doesn’t, and how you’d like to use it.

If you already have suitable architectural or builder’s plans, we may be able to use those for an initial concept and price. We’ll discuss what is needed during our first conversation.

Yes, suitable plans can help us put together a rough estimate. We still like to speak with you first, because a floor plan alone doesn’t tell us the specification, finish or level of detail you have in mind.

A rough estimate is a starting point for the budget conversation. The concept and its proposed specification give us more detail to work from when putting a price to the project.

No. The initial consultation and initial concept drawing are free of charge. We prepare a concept and price, then invite you into the showroom to go through them together.

Minor revisions or additions can be discussed at this stage. This initial work is separate from the full detailed drawings, which follow once you have agreed to go ahead with the project.

It is useful to talk while there is still room to influence the layout, particularly before positions for plumbing, electrics, windows or doorways are fixed.

If you have architectural or builder’s plans, share them with us. We can discuss the kitchen or furniture alongside the wider work and identify decisions that need to be made early.

Allow time for the initial conversation, any home visit, concept development, the showroom review and your own decisions. The time needed for these stages varies with the project and the revisions involved.

Our existing guide for a typical project is 8–10 weeks from final sign-off. That is not the same as 8–10 weeks from your first enquiry. Discuss your proposed dates with us early so we can talk through a suitable timetable.

You decide whether you would like to proceed. We can discuss minor revisions or additions, with the aim of settling the design direction and cost as early as possible.

Once the job is agreed, we move into full detailed drawings. If you are unsure about any part of the proposal, raise it during the review so we can talk it through before that next stage.